Delmarva Power Completes Transmission Line Upgrade

defaultCompleted upgrades to the local energy grid enhance service reliability for more than 75,000 Delmarva Power customers in Sussex County and increase the resiliency of the infrastructure delivering energy to local customers.
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Delmarva Power has finished an upgrade of 11 miles of transmission line in Sussex County, which the utility says will improve reliability for more than 75,000 customrs. The project was also done five months ahead of schedule. The improvements to the transmission line between Cool Spring substation and Indian River substation also are designed to…

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Delmarva Power extends COVID-19 customer support efforts through June

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To offer continued assistance for customers impacted by the Coronavirus (COVID-19) pandemic, Delmarva Power is extending its customer support policies, through at least June 1, which includes suspending service disconnections, waiving new late fees, and reconnecting customers who were previously disconnected. The company’s COVID-19 policies, designed to help ensure all customers have access to safe…

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Delmarva Power to provide electric service to previously disconnected residents

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Delmarva Power is taking steps to help ensure all residents across its Delaware and Maryland service area have access to electricity during this critical time. As the coronavirus (COVID-19) pandemic worsens, officials across the country are enacting shelter in place or similar orders to ensure public safety. With more people, including school children, at home…

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Delmarva Power Helping Customers During Coronavirus Outbreak

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With officials in Delaware and Maryland and other locations declaring a state of emergency in light of the COVID-19 pandemic, Delmarva Power understands customers may be affected by the ramifications and is taking steps to help. In addition to reminding customers of existing bill assistance resources, the company is taking steps to expand awareness of…

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Delmarva Power Asking DE PSC for Updates to Electric & Natural Gas Delivery Rates

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Delmarva Power is requesting that the Delaware Public Service Commission update electric and natural gas delivery rates to reflect the costs associated with reliability improvements to the local energy grid, along with new technology the company has implemented to meet customer needs and growth in Delaware. The request would adjust a typical electric residential customer’s…

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Delmarva Power urges customers to be aware of scams during holiday season

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With the holiday season quickly approaching, Delmarva Power is reminding customers to always be on alert for potential payment scams targeting customers. Scams occur throughout the year, but the company generally sees an increase in scam reports during the holiday season. With holiday shopping and family gatherings planned, scammers are using the holiday season to…

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The “Forgotten Mile,” A Bit Brighter This Past Weekend

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If it looked a bit brighter on Coastal Highway between Rehoboth and Dewey this past weekend, it probably was. After this WGMD report two weeks ago concerning more than a dozen overhead street lamps that had gone dark, almost all have been repaired. Since that report, Louise Holt, DelDOT spokeswoman, says that her agency has addressed multiple…

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Delmarva Power sends crews to Florida ahead of Hurricane Dorian

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Delmarva Power is sending crews and equipment to Florida to repair damage and help restore energy service to customers who could be impacted by Hurricane Dorian. More than 140 Delmarva Power employees and contractors are heading south as part of mutual assistance networks coordinating recovery efforts. “Energy companies from across the country have supported our…

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UPDATED: Power Outages the Early AM Wake-up for Bridgeville & Lewes

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About 2000 people in Bridgeville were without power for a time this morning. Power went out around 6:30am and Delmarva Power spokesman Timothy Stokes tells WGMD, “Our operations team shared with me that we did experience an outage in the Bridgeville area this morning at 6:30 a.m., impacting 2,068 customers. The outage was caused by…

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Delmarva Power Phone Scam Resurfaces

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Watch out for a new series of scam phone calls. A WGMD listener reports that they got a phone call that Delmarva Power was going to turn my power of to the office in thirty minutes because I had not paid my bill in two months and they had dispatched a technician to turn off.…

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Delmarva Power Peak Saving Day on Friday – 1 to 5pm

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Delmarva Power customers will have an opportunity to save money and energy by reducing their electric use on Friday, July 19, between 1 p.m. and 5 p.m.   An increased demand for electricity throughout the Mid-Atlantic region is anticipated for Friday. While the region’s power supply is expected to be sufficient to meet high demand,…

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UPDATED & BREAKING: Numerous Power Outages Following Storms

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We’re getting reports of numerous power outages across Kent County, following a line of storms that triggered a Severe Thunderstorm Warning on Wednesday evening. Since 7 p.m., we’ve received reports of wires down in Felton, at Kenton Road, Highland Road, Upper King Road and Lochmeath Way in Dover, as well as in Clayton, Camden-Wyoming and…

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Delmarva Power to Provide Electric Vehicles Services in Delaware

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Delmarva Power has been given approval by Delaware state officials to begin offering electric vehicles services for residential customers and public spaces throughout the First State. The initiative is part of an effort to reduce the carbon footprint, provide cleaner transportation options and expand public charging infrastructure, including offering a new option for residential customers…

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Delmarva Peak Energy Conservation from 1 to 2pm Wednesday

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A conservation period will be called from 1 p.m. to 2 p.m. on Wednesday, September 19, for all Delmarva Power customers, and for Delmarva Power’s Maryland and Delaware customers participating in Energy Wise Rewards. Delmarva Power’s Delaware residential and small commercial customers and its Maryland residential customers can receive a bill credit of $1.25 for…

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Delmarva Power Peak Savings Day Tuesday (8/7) from 1 to 5pm

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Delmarva Power customers will have an opportunity to save energy and money by reducing their electric use on August 7 between 1pm and 5pm.   An increased demand for electricity throughout the mid-Atlantic region is anticipated for Tuesday. While the region’s power supply is expected to be sufficient to meet high demand, Delmarva Power customers are encouraged to conserve energy…

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Delmarva Power DE Customers to see Rate Reduction

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Customers of Delmarva Power will see a reduction in their rates.  This comes after a settlement Wednesday between the Delaware Public Service Commission and Division of the Public Advocate and Delmarva Power.  The electric utility initially requested a rate increase that included $31-million in distribution costs that would be passed on to customers.  A petition…

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Transformer Problem the Cause of Power Outage Saturday Morning

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Nearly 6000 residents from West Ocean City to Newark to just west of Berlin lost power Saturday just after 11am.  Over 5500 were customers of Delmarva Power – and about 470 members of Choptank Electric Cooperative.  According to Choptank’s Facebook page, Delmarva Power was having problems with a transformer that feeds the Ironshire Substation.  Delmarva…

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UPDATED: Power Outages Friday

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Fortunately power outages have been few, but the wind has been an issue for residents along the coast. Delmarva Power – RESOLVED – Bishopville – About 5 residents without power on St Martins Neck Road south of Tingle Lane.  The outage is under evaluation with estimated restoration around 10am. RESOLVED – Hebron – about 5…

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UPDATED: Scattered Power Outages on Delmarva

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There are scattered power outages in Sussex and Worcester County – Delaware Electric Cooperative – RESOLVED – About 265 without power west of Bridgeville since just before 6am – crews are on the scene. Outages are the result of accident with pole and pole broken. Estimate restoration between 8 and 10am ALL RESOLVED – Scattered outages…

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